English | Size: 2.51 GB
Genre: eLearning
Learn how to diagnose, troubleshoot, and repair any type of problem like the Pros, building your skills, confidence, and broadening your understanding of the complex technical, structural, and Human factors affecting how we use IT systems running Windows 7, Windows 8.1, and Windows 10.
Providing IT Support is much more than just knowing what to fix and how to fix it. There is skill involved in being able to effectively query the end user, work with them, and help them understand what happened. With these skills in place, the user becomes an ally who will make your job easier in the future.
You will learn how to diagnose, troubleshoot, and repair common File and Networking problems like the pros, building your skills and confidence while broadening your understanding of Windows 7, Windows 8.1, and Windows 10.
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