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Udemy – IT Infrastructure Level 3 Technical Support Crash Course

July 8, 2024

Udemy – IT Infrastructure Level 3 Technical Support Crash Course
English | Tutorial | Size: 546.10 MB

Everything you need to know to move up from 2nd line IT desktop support to 3rd line infrastructure and technical support

SAP Production Support Basics

June 9, 2024

SAP Production Support Basics
English | eBook | Size: 93.75 MB

Customers who use SAP always face a bunch of issues some of which can be analyzed and help in resolution in the following ways.

Udemy – ChatGPT & Gemini AI for IT Troubleshooting & Tech Support

April 14, 2024

Udemy – ChatGPT & Gemini AI for IT Troubleshooting & Tech Support
English | Tutorial | Size: 961.33 MB

Master AI chatbots and tools to become a more efficient IT help desk tech support professional or computer technician.

Linkedin Learning – Windows 11 for IT Support Troubleshooting Basics

February 23, 2024

Linkedin Learning – Windows 11 for IT Support Troubleshooting Basics
English | Tutorial | Size: 109.02 MB

Whether you’re working with brand-new software releases, or trusted operating systems that you’ve used for years, things can often go wrong, for a number of reasons, and it’s important to know how to troubleshoot problems as they arise.

Udemy – IT Support Fundamentals For IT Beginner

January 17, 2024

Udemy – IT Support Fundamentals For IT Beginner
English | Tutorial | Size: 7.16 GB

This is a great starting point for learners who are interested in entry-level IT support professional concepts and skills.