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Linkedin Learning – Measuring The Value Of Customer Service

July 9, 2024

Linkedin Learning – Measuring The Value Of Customer Service
English | Tutorial | Size: 286.07 MB

Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization.

Linkedin Learning – Customer Service-Motivating Your Team UPDATED June 2024

July 1, 2024

Linkedin Learning – Customer Service-Motivating Your Team UPDATED June 2024
English | Tutorial | Size: 352.92 MB

Knowing how to motivate a customer service team is more important than ever, given the pace of change, competitive demands, and increasing diversity of most organizations.

LinkedIn Learning – Balancing AI and the Human Touch in Customer Service

June 27, 2024

LinkedIn Learning – Balancing AI and the Human Touch in Customer Service
English | Tutorial | Size: 94.08 MB

If you currently work in or are looking to make a move into customer service, you’ve probably wondered about the role of AI in the field.

KodeKloud – Istio Service Mesh

June 10, 2024

KodeKloud – Istio Service Mesh
English | Tutorial | Size: 635.67 MB

This course will let you explore and tackle the challenges developers and operators face with a distributed or microservices architecture with Istio.

PluralSight – Automating Service Provider Networks with Model-driven Programmability

June 5, 2024

PluralSight – Automating Service Provider Networks with Model-driven Programmability
English | Tutorial | Size: 288.96 MB

Service provider automation attempts to address two main objectives: rapidly provisioning new customer services and closely monitoring the network’s behavior. Both require reliable and scalable automation solutions; these are taught in this course.