SkillShare – IT Service Management Tutorial-SkilledHares
English | Size: 429.15 MB
Category: Tutorial
SkillShare – IT Service Management Tutorial
Service
Linkedin Learning – Threat Modeling Denial of Service and Elevation of Privilege
Linkedin Learning – Threat Modeling Denial of Service and Elevation of Privilege-XQZT
English | Size: 192.28 MB
Category: Tutorial
In this installment of Adam Shostack’s Threat Modeling series covering the STRIDE threat modeling framework, Adam goes over the D and E parts of the framework: denial of service and elevation of privilege.
Lynda – Providing Legendary Customer Service
Lynda – Providing Legendary Customer Service Bookware-KNiSO
English | Size: 201.28 MB
Category: Tutorial
Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively
Linkedin Learning – IT Service Management Foundations Change Management
Linkedin Learning – IT Service Management Foundations Change Management-XQZT
English | Size: 261.27 MB
Category: Tutorial
Learn how to create a change management process for your organization that enables high levels of performance and fulfills compliance requirements
Linkedin Learning – Outsourcing Managing Service Transition
Linkedin Learning – Outsourcing Managing Service Transition-AMAZEBALLS
English | Size: 717.47 MB
Category: Management
Learn how to evaluate effective transition plans for shifting services from the client’s environment to an outsourcer, or from one outsourcer to another