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Lynda – Providing Legendary Customer Service

March 4, 2021

Lynda – Providing Legendary Customer Service Bookware-KNiSO
English | Size: 201.28 MB
Category: Tutorial

Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively

Linkedin Learning – IT Service Management Foundations Change Management

February 15, 2021

Linkedin Learning – IT Service Management Foundations Change Management-XQZT
English | Size: 261.27 MB
Category: Tutorial

Learn how to create a change management process for your organization that enables high levels of performance and fulfills compliance requirements

Linkedin Learning – Outsourcing Managing Service Transition

February 13, 2021

Linkedin Learning – Outsourcing Managing Service Transition-AMAZEBALLS
English | Size: 717.47 MB
Category: Management

Learn how to evaluate effective transition plans for shifting services from the client’s environment to an outsourcer, or from one outsourcer to another

Linkedin Learning – IT Service Management Foundations Tools

February 11, 2021

Linkedin Learning – IT Service Management Foundations Tools-QUiD
English | Size: 83.97 MB
Category: Tutorial

You understand ITSM and ITIL, but how do you make it standard operating procedure at your company?

PluralSight – Amazon Aurora Service Introduction

October 21, 2020

PluralSight – Amazon Aurora Service Introduction Bookware-KNiSO
English | Size: 45.05 MB
Category: Tutorial

Release Notes: This course introduces you to Amazon Aurora, the service that provides open-source database compatibility for AWS customers. This course introduces you to the service and its core features and capabilities