Service

PluralSight – Knowledge Management In Salesforce Service Cloud

PluralSight – Knowledge Management In Salesforce Service Cloud Bookware-KNiSO
English | Size: 86.95 MB
Category: Tutorial


Welcome to Knowledge Management in Salesforce Service Cloud. This course will teach you how to administer, maintain, and utilize Salesforce Knowledge

Hands-On Amazon Elastic Kubernetes Service (EKS) LiveLessons: Running Microservices

Hands-On Amazon Elastic Kubernetes Service (EKS) LiveLessons: Running Microservices
English | Size: 2.98 GB
Category: CBTs


Video description
3 Hours of Video Instruction
Three hours of hands-on demonstrations explaining the details of Amazon EKS that shows the power and ease of running and integrating applications on Kubernetes in AWS.

Linkedin Learning – Threat Modeling Denial of Service and Elevation of Privilege

Linkedin Learning – Threat Modeling Denial of Service and Elevation of Privilege-XQZT
English | Size: 192.28 MB
Category: Tutorial


In this installment of Adam Shostack’s Threat Modeling series covering the STRIDE threat modeling framework, Adam goes over the D and E parts of the framework: denial of service and elevation of privilege.

Lynda – Providing Legendary Customer Service

Lynda – Providing Legendary Customer Service Bookware-KNiSO
English | Size: 201.28 MB
Category: Tutorial


Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively