Metrics

Linkedin Learning – Service Metrics For Customer Service

Linkedin Learning – Service Metrics For Customer Service
English | Tutorial | Size: 278.85 MB


Establishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are interrelated, and what the uses and limitations of metrics are.

Pluralsight – Configuring Prometheus 2 to Collect Metrics

Pluralsight – Configuring Prometheus 2 to Collect Metrics
English | Tutorial | Size: 168.18 MB


Correctly configuring Prometheus to collect metrics is key to getting the most from your monitoring. This course will teach you how to configure and debug metric collection in Prometheus.

LiveLessons – Agile Metrics Applied

LiveLessons – Agile Metrics Applied
English | Tutorial | Size: 986.17 MB


4 Hours of Video Instruction
Good metrics can help a team continuously improve and deliver consistently, while poor metrics can create a culture of fear; this video shows how to measure Agile teams effectively and help create an environment that maximizes value and learning.