Desk

Udemy – Ticketing System and Help Desk Fundamentals

Udemy – Ticketing System and Help Desk Fundamentals
English | Tutorial | Size: 1.27 GB


Applies to ANY system | Build Strong Processes | Support Your Team | Streamline Operations | Hands-On Experience

LinkedIn Learning – IT Service Desk – Create a Knowledge Management Center Using ChatGPT

LinkedIn Learning – IT Service Desk – Create a Knowledge Management Center Using ChatGPT
English | Tutorial | Size: 295.47 MB


Creating a ChatGPT-based knowledge management center in your organization will enable you to capitalize on and leverage ChatGPT and GPT capabilities for a faster, more efficient, and more competitive knowledge base that can scale to automate services, serve IT desk agents in real-time, and rapidly provide updated information to self-help centers and IT teams.

LinkedIn Learning – ChatGPT Tips for the Help Desk

LinkedIn Learning – ChatGPT Tips for the Help Desk
English | Tutorial | Size: 158.97 MB


If you’re a help desk manager, IT manager, or anyone in an organization charged with producing supporting documents like self-help repositories, help desk training content, software documentation and technical documents, and FAQs, ChatGPT is a tool that can help you increase operational efficiencies and improve customer experience.

LinkedIn Learning – IT Help Desk for Beginners

LinkedIn Learning – IT Help Desk for Beginners
English | Tutorial | Size: 215.22 MB


Interested in a job in IT? One of the best ways to break into the field is to land a role as an IT help desk technician.