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Udemy – Master Course in Customer Relationship Management CRM 5.0

December 2, 2023

Udemy – Master Course in Customer Relationship Management CRM 5.0
English | Tutorial | Size: 555.35 MB

Customer Relationship Management (CRM), Customer Experience Management, Customer Success Management, Journey Mapping

Udemy – Customer Behavior Analysis with SQL and Tableau [Update 09/2023]

November 3, 2023

Udemy – Customer Behavior Analysis with SQL and Tableau
English | Tutorial | Size: 2.13 GB

Unlock Business Insights and Master SQL and Tableau: Get Real-life Data Analyst Experience

Udemy – Customer Service, Soft Skills Fundamentals

October 20, 2023

Udemy – Customer Service, Soft Skills Fundamentals
English | Tutorial | Size: 124.68 MB

How to keep your head when everyone else is losing theirs

LinkedIn Learning – Using AI in Customer Service

October 19, 2023

LinkedIn Learning – Using AI in Customer Service
English | Tutorial | Size: 159.14 MB

While AI has been part of the customer service industry for many years now, the advent of newer technologies will have an even greater impact, and you need to stay apace with the latest trends.

Udemy – Certified Customer Relationship Management Expert (CCRME)

October 16, 2023

Udemy – Certified Customer Relationship Management Expert (CCRME)
English | Tutorial | Size: 2.12 GB

This course is ideal for sales and marketing professionals seeking to boost customer loyalty and business growth.