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Linkedin Learning – Customer Service-Managing Customer Feedback UPDATED June 2024

July 16, 2024

Linkedin Learning – Customer Service-Managing Customer Feedback UPDATED June 2024
English | Tutorial | Size: 268.07 MB

Your customers have so much they want to tell you. When you put their insights to good use, everyone wins.

Linkedin Learning – Measuring The Value Of Customer Service

July 9, 2024

Linkedin Learning – Measuring The Value Of Customer Service
English | Tutorial | Size: 286.07 MB

Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization.

Udemy – Professional Certificate in Customer Experience Management

July 2, 2024

Udemy – Professional Certificate in Customer Experience Management
English | Tutorial | Size: 957.90 MB

Professional Certificate in CX / Customer Experience Management by MTF Institute

Linkedin Learning – Customer Service-Motivating Your Team UPDATED June 2024

July 1, 2024

Linkedin Learning – Customer Service-Motivating Your Team UPDATED June 2024
English | Tutorial | Size: 352.92 MB

Knowing how to motivate a customer service team is more important than ever, given the pace of change, competitive demands, and increasing diversity of most organizations.

LinkedIn Learning – Balancing AI and the Human Touch in Customer Service

June 27, 2024

LinkedIn Learning – Balancing AI and the Human Touch in Customer Service
English | Tutorial | Size: 94.08 MB

If you currently work in or are looking to make a move into customer service, you’ve probably wondered about the role of AI in the field.