Pluralsight – Salesforce Administration – Service and Support Applications

Pluralsight – Salesforce Administration – Service and Support Applications
English | Tutorial | Size: 360.51 MB


This course will teach you how to administer Salesforce Service Cloud, allowing you to solve the challenges that a support organization faces. You’ll learn how to configure the objects and features that enable a productive service organization.

Pluralsight – Salesforce Administration – Sales and Marketing Applications

Pluralsight – Salesforce Administration – Sales and Marketing Applications
English | Tutorial | Size: 128.94 MB


Salesforce has many out-of-the-box tools for its functionality as a customer relationship management (CRM) system. This course will teach you how to manage leads, enter and track opportunities, utilize Chatter, and work with campaigns.