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Udemy – IT Service Management ISOIEC 20000-1

Udemy – IT Service Management ISO/IEC 20000-1
English | Tutorial | Size: 387.39 MB


Understand the requirements for a service management system according to ISO/IEC 20000-1

linkedin – IT Service Management ISOIEC 20000-1

linkedin – IT Service Management ISOIEC 20000-1
English | Tutorial | Size: 387.39 MB


ISO/IEC 20000-1 is the international standard for IT service management developed by the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC).