English | Size: 2.16 GB
Genre: eLearning
Understand best practices for using Salesforce, including automation and workflow, security and access control.
What you’ll learn
• Understand and configure Salesforce Administration
• Create and manage users, profiles, and roles
• Create and manage Salesforce objects
• Create and manage reports and dashboards
This course is designed to provide a comprehensive introduction to the Salesforce platform. Salesforce is a leading customer relationship management (CRM) tool that helps businesses of all sizes manage and grow their customer base. In this course, you will learn the fundamentals of Salesforce and how to use its various features and tools to manage and track customer interactions, sales and support processes, and business performance. We will cover topics such as setting up a Salesforce account, creating custom fields and objects, managing data and reports, and integrating with other business systems. By the end of this course, you will have the skills and knowledge to effectively use Salesforce to manage your business and drive success. In this course, you will learn how to use Salesforce to manage customer relationships, sales opportunities, and support cases. You will also learn how to create and customize dashboards and reports to track business performance and gain insights into your customers and operations. We will also cover advanced topics such as automation and workflow, security and access control, and integration with other business systems. This will enable you to take full advantage of the capabilities of Salesforce and tailor it to your specific business needs.
Who this course is for:
This course is ideal for those beginning or already in their Salesforce Administration career. Our comprehensive and interactive course will teach you everything you need to know to become a successful Salesforce Administrator. Enroll today and take your Salesforce Administration career to the next level.
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