No code conversational chatbots using Dialogflow CX | Udemy

This course, which was originally intended for my website audience, evolved over time from the date Dialogflow CX was first released (second half of 2021) and updated over the next two years. I stopped updating the course once ChatGPT started dominating the chatbot landscape (please watch the Introduction chapter to see why).

PLEASE NOTE

1 Many lessons are based on questions and feedback from course students, and you will see that some of the chapters are (unfortunately) a little redundant – for example the free Heroku tier is no longer available.

2 You should be able to follow the whole course just by watching the videos. The downloadable resources like agent ZIP files are not always available in the lesson, but that should not affect your learning. Similarly, some of the videos are based on articles from my old website which are now expired, but again you should be able to follow that material just by watching the full video.

3 There are a couple of chapters which are quite code heavy. If you are not a programmer, you should be able to skip those chapters and still understand the rest of the material quite easily. Most of the chapters are self contained, although you MUST first go through the Beginner tutorial (which explains the concept of the state machine) as a prerequisite for the rest of the material.

Testimonials from my website audience (note: all of these were provided between 2021 to 2023)

“It is very hard find a complete course about DialogFlow CX”

“Actually is very hard find a complete course about DialogFlow CX, so I did not find any obstacle to buy this course. I managed to implement a chatbot for a website by creating my own webhook in PHP.

What I liked the most about this course was the clear way in which how to create a webhook was explained.
1. You can possibility learn how to implement custom integration using anymore framework.
2. You can understand the difference between dialogflow ES and dialogflow CX.
3. You can observe and prevent some bugs that the application has.

I recommend this course because actually is very hard find a complete course about this technology and Aravind simplify the way to explain this topic.”

Adonis T

“The course breaks things down into “bite-sized morsels” without using lingo that leaves many behind”

“There are precious few courses and tutorials for Dialogflow CX given its recent release. For that reason, I wondered if I should wait until the product matured some more before looking for a course. I bought the course after watching a few of the previews of this and other courses. I like Aravind’s approach to teaching. He breaks things down into “bite-sized morsels” without using lingo that leaves many behind. I like the discussion on state machines. I was distantly familiar with the term but Aravind brought it up close.

Other benefits of the course:an understanding of the terminology used in Dialogflow, an understanding of entities and parameters, an overall view of the process of building a bot in CX

I would recommend this course to anyone that has a need to learn the process of creating a bot, either for cost savings or for extending your existing call center functionality.”

Paul R

“it was one of the most up-to-date materials on Dialogflow”

“Watching the free videos on the differences between Dialogflow ES and CX was enough for me to make the decision and move forward with the purchase. The videos actually helped me decide which course to take. I found that Dialogflow is a very powerful tool, which should help me with my project quite a bit.

(I liked) The short classes and ease to navigate across classes.

(Other benefits of the course) Good content, good didactics and fast pace of learning.

I’d recommend this course, because it was one of the most up-to-date materials on Dialogflow. I started by purchasing a course from Udemy, but I was very frustrated that it never even mentioned the existence of Dialogflow CX and all of the materials were based on Dialogflow webpages and references that no longer exist.”

Daniel B

“Just the difference between parameters in CX and the pitfalls of contexts and slot filling in ES was golden.”

“I have learned so much from this website and the CX course. I find these courses much more informative than the official documentation. Just the difference between parameters in CX and the pitfalls of contexts and slot filling in ES was golden.”

Shahrukh S