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Genre: eLearning
What you’ll learn
Learn Phases of Negotiation
How to Respond to Challenges
Learn How to Pass No & Get to Yes
The Closing Process
Welcome to Negotiation & Management Skills Master class!
Most people think of “negotiation” as an uncomfortable process where we make demands, drive a hard bargain, and take as much as we can for ourselves. It’s like us against them!
Yet in reality, most negotiations are not clearly divided. What’s more, your relationship with your negotiation “opponent” is part of the negotiation, too, and the conversation can even be an opportunity to make things better for everyone and strengthen an ongoing tie.
Did you know …
… people who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy
“There’s no road map on how to raise a family: it’s always an enormous negotiation.” – Meryl Streep
“The most important trip you may take in life is meeting people half way.” – Henry Boyle
Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues. (Wikipedia)
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate with both internal and external clients.
So, shall we get started?
Hit the “Enroll Now” Button. We wish you a happy learning!
Who this course is for:
Anyone involved in direct or indirect negotiations
Sales and customer service representatives, managers and leaders who need to negotiate effective results
Anyone who wants to build stronger relationships and get more of what they want through the power of negotiation
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