MS-102: Microsoft 365 Administrator Expert | Udemy

This MS-102 course by Christopher Nett is a meticulously organized Udemy course designed for IT professionals aiming to pass the MS-102: Microsoft 365 Administrator Expert exam. This course systematically guides you from the basis to advanced concepts of M365 administration.

By mastering Azure Security, you’re developing expertise in essential topics in today’s cloud administration landscape.

The course is always aligned with Microsoft’s latest study guide and exam objectives:

Skills at a glance

• Deploy and manage a Microsoft 365 tenant (15–20%)
• Implement and manage Microsoft Entra identity and access (25–30%)
• Manage security and threats by using Microsoft Defender XDR (35–40%)
• Manage compliance by using Microsoft Purview (15–20%)

Deploy and manage a Microsoft 365 tenant (15–20%)

Implement and manage a Microsoft 365 tenant

• Create a tenant
• Implement and manage domains
• Configure org settings, including Security & privacy and Organizational profile
• Identify and respond to service health issues
• Configure notifications in service health
• Configure and review Network connectivity insights
• Monitor adoption and usage

Manage users and groups

• Create and manage users in Microsoft Entra, including external users and guests
• Create and manage contacts in the Microsoft 365 admin center
• Create and manage groups, including Microsoft 365 groups and shared mailboxes
• Manage and monitor Microsoft 365 licenses, including group-based licensing
• Perform bulk user management, including PowerShell

Manage roles and role groups

• Implement and manage built-in roles in Microsoft 365 and Microsoft Entra
• Implement and manage custom roles in Microsoft Entra admin center
• Manage role groups in Microsoft Defender XDR, Microsoft Purview, and Microsoft 365 workloads
• Manage delegation by using administrative units
• Manage roles in Microsoft Entra privileged identity management

Implement and manage Microsoft Entra identity and access (25–30%)

Implement and manage identity synchronization with Microsoft Entra tenant

• Prepare for identity synchronization by using IdFix
• Implement and manage directory synchronization by using Microsoft Entra Connect cloud sync
• Implement and manage directory synchronization by using Microsoft Entra Connect
• Monitor synchronization by using Microsoft Entra Connect Health
• Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Connect cloud sync

Implement and manage authentication

• Implement and manage authentication methods
• Implement and manage self-service password reset (SSPR)
• Implement and manage Microsoft Entra Password Protection
• Investigate and resolve authentication issues

Implement and manage secure access

• Plan for identity protection
• Implement and manage Microsoft Entra ID Protection
• Plan Conditional Access policies
• Implement and manage Conditional Access policies
• Implement and manage multi-factor authentication (MFA) by using conditional access policies

Manage security and threats by using Microsoft Defender XDR (35–40%)

Review and respond to security reports and alerts generated by Microsoft Defender XDR

• Review and take actions to improve the Microsoft Secure Score
• Review and respond to security incidents and alerts
• Review and respond to issues identified in security and compliance reports
• Review and respond to threats identified in threat analytics

Implement and manage email and collaboration protection by using Microsoft Defender for Office 365

• Implement policies and rules in Defender for Office 365
• Review and respond to threats identified in Defender for Office 365, including threats and investigations
• Create and run campaigns, such as attack simulation
• Unblock users

Implement and manage endpoint protection by using Microsoft Defender for Endpoint

• Onboard devices to Defender for Endpoint
• Configure endpoint settings
• Review and respond to endpoint vulnerabilities
• Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard

Implement, and manage Microsoft Defender for Cloud Apps

• Configure the app connector for Microsoft 365
• Configure Microsoft Defender for Cloud Apps policies
• Review and respond to Microsoft Defender for Cloud Apps alerts
• Interpret activity log
• Configure Cloud App Discovery
• Review and respond to issues identified in Cloud App Discovery

Manage compliance by using Microsoft Purview (15–20%)

Implement Microsoft Purview information protection and data lifecycle management

• Implement and manage sensitive information types by using keywords, keyword lists, or regular expressions
• Implement retention labels, retention label policies, and retention policies
• Implement sensitivity labels and sensitivity label policies
• Monitor label usage by using Content explorer, Activity explorer, and label reports

Implement Microsoft Purview data loss prevention (DLP)

• Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
• Configure Endpoint DLP
• Review and respond to DLP alerts, events, and reports