English | Size: 13.01 GB
Genre: eLearning
The ITIL® Service Operation focuses on the principles and processes that enable organizations to successfully manage how their products and services perform.
Based on AXELOS ITIL® material. Material is reproduced under license from AXELOS. All rights reserved. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Service Operation intermediate module focuses on the principles, processes, operational activities and functions that enable organizations and individuals to successfully manage how their products and services perform. The SO module focuses on the coordination and execution of activities that enable the ongoing management and operation of the products or services developed or implemented during the service strategy, design and transition phases of the IT Service Lifecycle as well as any technology and support resources that are used to deliver them.
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