English | Size: 113 MB
Genre: eLearning
Transform your work with intelligent automation using n8n’s powerful no-code platform. This hands-on course teaches you how to build sophisticated AI-driven support systems that automatically answer customer questions using your product data, without writing a single line of code.
Master n8n’s core automation building blocks while building a complete customer support workflow. Starting with chat and webhook nodes to capture inquiries, learn to dynamically pull product information from CSV files using spreadsheet file nodes. The course covers crafting intelligent prompts that combine customer questions with your product catalog, then leveraging OpenAI integration to generate accurate, contextual responses.
Beyond basic automation, learn to implement smart routing logic that escalates complex queries to human agents when AI confidence is low, and how to automate other business processes like lead qualification, inventory management, and internal tool workflows.
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